Shipping Policy

Order Processing

All orders are processed within 1–2 business days after they are placed. Once your order has been prepared and packaged, it will be shipped using our standard shipping service.

Orders are not processed or shipped on weekends or holidays.

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Shipping Time

Standard shipping typically takes 3–5 business days after your order has been shipped.

Please note that delivery times may vary slightly depending on your location and shipping carrier delays.

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Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information so you can follow your package as it makes its way to you.

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Subscription Orders

Coffee subscription orders are processed automatically according to the delivery schedule you selected (weekly, bi-weekly, or monthly). Once processed, subscription orders follow the same 3–5 business day shipping timeframe.

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Shipping Address

Please ensure your shipping address is correct at checkout. SoulStar Reserve is not responsible for delays or lost packages due to incorrect address information.

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Questions About Shipping

If you have any questions about your order or shipping status, please contact our support team and we will be happy to assist you.

Email: support@soulstarreserve.com